Compare BMC Helix Knowledge Management and AnswerDash - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - BMC Helix Knowledge Management or AnswerDash?

AnswerDash is more expensive to implement (TCO) than BMC Helix Knowledge Management, and AnswerDash is rated higher (84/100) than BMC Helix Knowledge Management (76/100).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

COMAROUND Vs. AnswerDash

COMAROUND: ComAround is a global leader that specializes in Knowledge Management and self service. For more than 20 years we have helped thousands of support organizations leverage our technology to help them streamline and enhance their support delivery with relevant knowledge. ComAround has employees and offices in the USA, Sweden and Norway. Our team has ...

AnswerDash: AnswerDash’s core purpose is to empower people with the right information, in the right place, at the right time We pursue this purpose while adhering to our company values: We are fanatical about our customers’ and users’ success We pursue our goals with passion and optimism We strive for elegance in all things We are relentless learners and...

Who is more expensive? BMC Helix Knowledge Management or AnswerDash?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BMC Helix Knowledge Management and AnswerDash.

BMC Helix Knowledge Management price starts at $75 per month , On a scale between 1 to 10 ComAround Knowledge is rated 2, which is much lower than the average cost of Knowledge Management software. AnswerDash price starts at $10 per license , When comparing AnswerDash to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.

Bottom line: BMC Helix Knowledge Management cost is around the same cost of AnswerDash.

Which software includes more/better features?

We've compared BMC Helix Knowledge Management Vs. AnswerDash based on some of the most important and required Knowledge Management features.

BMC Helix Knowledge Management: We are still working to collect the list of features for BMC Helix Knowledge Management.

AnswerDash: We are still working to collect the list of features for AnswerDash.

Target customer size

BMC Helix Knowledge Management's typical customers include: Small, medium and large size businesses, AnswerDash is a great tool for use insmall businesses (1-20 employees) and medium-sized companies (10-500 employees)in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT andhelp desk.