Shlomi Lavi / Jul 18, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Decibel Insight is more expensive to implement (TCO) than FullStory, and FullStory is rated higher (82/100) than Decibel Insight (50/100). Decibel Insight offers users more features (6) than FullStory (3).
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Decibel Insight: After several years of development and beta testing, Decibel Insight launched in Q1 2014, as one of only three enterprise-level products of its kind available globally. Designed for digital marketers and web analysts to accurately investigate how visitors behave on their website, it was borne in 2009 in a London digital agency as a way to help clie...
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Decibel Insight and FullStory.
Decibel Insight price starts at $400 per user/month , On a scale between 1 to 10 Decibel Insight is rated 4, which is lower than the average cost of Customer Experience Management software. FullStory price starts at $899 per license , When comparing FullStory to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.
Bottom line: Decibel Insight is more expensive than FullStory.
We've compared Decibel Insight Vs. FullStory based on some of the most important and required Customer Experience Management features.
Decibel Insight: Dashboard, Data Analysis Tools, Data analysis, Document Management, Data visualization, Content Management.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
The software is a viable solution for small and medium businesses as well as large enterprises. and FullStory's target customer size include: Small, medium and large size businesses.
starts at $400 per user/month
Decibel Insight is a web analytics solution for businesses of all sizes. Its services include advanced heatmaps, form analysis, A/B testing, segmentation, campaign tracking, and others. The software was...
Compare Pricingstarts at $899 per license
FullStory is a customer experience management software that helps businesses see their customers interactivity and reaction to their apps or sites. With the software custom and enterprise-level dashboards, user...
Compare Pricing| ITQlick Score: | 50/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Customer Experience Management -> Decibel Insight review |
| Company: | Decibel Insight |
| Pricing: | starts at $400 per user/month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | Decibel Insight review, Decibel Insight pricing, Decibel Insight alternatives |
| ITQlick Score: | 82/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Customer Experience Management -> FullStory review |
| Company: | FullStory |
| Pricing: | starts at $899 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | FullStory review, FullStory pricing, FullStory alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.