Compare Dialer360 and Virtual PBX - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dialer360 or Virtual PBX?

Virtual PBX is more expensive to implement (TCO) than Dialer360, and Dialer360 is rated higher (82/100) than Virtual PBX (62/100). Dialer360 offers users more features (5) than Virtual PBX (3). There is a clear winner in this case and it is Dialer360!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dialer360 Vs. Callture

Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...

Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer. While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas...

Who is more expensive? Dialer360 or Virtual PBX?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialer360 and Virtual PBX.

Dialer360 price starts at $100 per license , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software. Virtual PBX price starts at $19 per user/month , When comparing Virtual PBX to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Dialer360 cost is around the same cost of Virtual PBX.

Which software includes more/better features?

We've compared Dialer360 Vs. Virtual PBX based on some of the most important and required Call Center features.

Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

Virtual PBX: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Dialer360's typical customers include: Small, medium and large size businesses, and Virtual PBX's target customer size include: Start up, Small business, Medium business, Large business.