Compare Virtual PBX and Dialer360 - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Virtual PBX or Dialer360?

Dialer360 is more expensive to implement (TCO) than Virtual PBX, and Dialer360 is rated higher (82/100) than Virtual PBX (62/100). Dialer360 offers users more features (5) than Virtual PBX (3). There is a clear winner in this case and it is Dialer360!

Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Callture Vs. Dialer360

Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer. While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas...

Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...

Who is more expensive? Virtual PBX or Dialer360?

The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Virtual PBX and Dialer360.

Virtual PBX price starts at $19 per user/month , On a scale between 1 to 10 Virtual PBX is rated 2, which is much lower than the average cost of Communications software. Dialer360 price starts at $100 per license , When comparing Dialer360 to its competitors, the software is rated 2 - much lower than the average Communications software cost.

Bottom line: Virtual PBX cost is around the same cost of Dialer360.

Which software includes more/better features?

We've compared Virtual PBX Vs. Dialer360 based on some of the most important and required Communications features.

Virtual PBX: Data Import/Export, Basic Reports, Online Customer Support.

Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

Target customer size

Virtual PBX's typical customers include: Start up, Small business, Medium business, Large business, and Dialer360's target customer size include: Small, medium and large size businesses.