Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - DialIntelligence Suite or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than DialIntelligence Suite, and CenterWare Inbound is rated higher (91/100) than DialIntelligence Suite (53/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
DialConnection Vs. Nuxiba Technologies
DialConnection: DialConnection a leading provider of contact center software solutions and services for the collections, financial services, government, healthcare, investment banking, telemarketing and utilities industries. Drawing on many years of industry expertise, we develop both cloud and on-premise solutions that effectively drive contact center performance...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? DialIntelligence Suite or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for DialIntelligence Suite and CenterWare Inbound.
DialIntelligence Suite price starts at $1,700 per license , On a scale between 1 to 10 DialIntelligence Suite is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 DialIntelligence Suite is rated 4, which is lower than the average cost of Call Center software.
Bottom line: DialIntelligence Suite cost is around the same cost of CenterWare Inbound.
Which software includes more/better features?
We've compared DialIntelligence Suite Vs. CenterWare Inbound based on some of the most important and required Call Center features.
DialIntelligence Suite: We are still working to collect the list of features for DialIntelligence Suite.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
DialIntelligence Suite's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.