Compare Dialpad and FluentCloud - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dialpad or FluentCloud?

Dialpad is more expensive to implement (TCO) than FluentCloud, and Dialpad is rated higher (84/100) than FluentCloud (76/100). Dialpad offers users more features (5) than FluentCloud (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dialpad Vs. FluentStream Technologies

Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...

FluentStream Technologies: Business phones have been around for a long time without changing very much. This longevity, coupled with the nature of the service provided, gave the industry an excuse to stop striving. Providing bad customer service was the status quo. Fast forward to the development of cloud technology, and some of our peers, like us, are excited to provide a ...

Who is more expensive? Dialpad or FluentCloud?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and FluentCloud.

Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. FluentCloud price starts at $20 per user/month , When comparing FluentCloud to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Dialpad cost is around the same cost of FluentCloud.

Which software includes more/better features?

We've compared Dialpad Vs. FluentCloud based on some of the most important and required VoIP features.

Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.

FluentCloud: We are still working to collect the list of features for FluentCloud.

Target customer size

Dialpad's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a diverse range of types.