Compare Dialpad and Voice Complete - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dialpad or Voice Complete?

Dialpad is more expensive to implement (TCO) than Voice Complete, and Dialpad is rated higher (84/100) than Voice Complete (83/100). Dialpad offers users more features (5) than Voice Complete (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dialpad Vs. Level 3 Communications

Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...

Level 3 Communications: Level 3 Communications, Inc. is a premiere provider of global communication services, creating solutions that strengthen the growth, efficiency and security of businesses around the world. Our business started as part of a subsidiary of a construction company that created one of the first competitive local exchange carriers, MFS Communications. By...

Who is more expensive? Dialpad or Voice Complete?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and Voice Complete.

Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. Voice Complete accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software.

Bottom line: Dialpad cost is around the same cost of Voice Complete.

Which software includes more/better features?

We've compared Dialpad Vs. Voice Complete based on some of the most important and required VoIP features.

Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.

Voice Complete: We are still working to collect the list of features for Voice Complete.

Target customer size

Dialpad's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a wide range of types.