Voice Complete Review - why 2.8 stars?

Voice Complete Review
ITQlick Score: 83/100
ITQlick Rating: (2.8/5)
Pricing: 2.4/10 - low cost
Category: VoIP -> Voice Complete
Ranking:Ranked 26 out of 164 VoIP systems
Company: Level 3 Communications
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Voice Complete pricing, Voice Complete alternatives

Shlomi LaviShlomi Lavi / updated: Jun 25, 2022

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What is Voice Complete and its features?

Voice Complete is a business VoIP solution for businesses of all sizes. It offers such capabilities as SIP trunking, caller ID with name, and others. The software was developed and released by Level 3 Communications LLC headquartered in Colorado, United States.

What is Voice Complete rating?

The rating of Voice Complete is 2.8 stars out of 5 and the total score is 83 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Voice Complete?

Customers of the software include businesses of all sizes and a wide range of types. It can be used in a diverse range of major industries such as telecom and IT services, media and entertainment, healthcare and hospitality, education, call center management, banking and finance, legal services, and others.

Is it easy to use?

Yes, Voice Complete makes it fairly easy to use. This product is user friendly and intuitive.

Is Voice Complete cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Voice Complete can't be accessed on mobile, you would need to access it from your computer.

Is Voice Complete the best VoIP system?

Voice Complete is ranked 26 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

The software streamlines voice operations and reduces vendor management complexities by eliminating patchwork voice services from disparate vendors. It ensures stable running of operations thanks to its enterprise-grade business continuity and disaster recovery capabilities. It also manages expansive SIP service footprint to simplify migration and eliminate the need for multiple vendors.

Voice Complete works efficiently with major platforms such as Cisco and Avaya and provides reliable interoperability between different certified vendors. Other important capabilities include configuration of administrative settings in real-time through web portals, caller ID with name, built-in emergency 911 solutions, geographically independent phone numbers, 411 directory assistance, and others.

Who are their main alternatives?

Popular alternatives to Voice Complete: RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems, ShoreTel Sky. The full list of competitors can be found here.

What is the cost of Voice Complete?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Voice Complete

What should you ask Level 3 Communications during a demo session? (65 questions)

Schedule a demo with Voice Complete and access 65 must ask questions for the vendor while watching Voice Complete in action.

List of categories

Business Phone Systems
Cloud PBX
SIP Trunking
VoIP
Contact management

Voice Complete Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Voice Co...
ITQlick rating
2.8/5
Score
83/100
Pricing
2.4/10
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Pricing not available
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RingCent...
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93/100
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4.2/10
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$19.99 per user/month
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34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.