Compare Dispatch and IFS Field Service - Jun 2022

Shlomi LaviShlomi Lavi / Jun 24, 2022

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Bottom Line: Which is Better - Dispatch or IFS Field Service?

IFS Field Service is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than IFS Field Service (83/100). IFS Field Service offers users more features (16) than Dispatch (5).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. IFS

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

IFS: IFS is a public company founded in 1983 that develops, supplies, and implements IFS Applications™, a component-based extended ERP suite built on SOA technology. IFS focuses on agile businesses where any of four core processes are strategic: service & asset management, manufacturing, supply chain and project. The company has over 2,000 customers and...

Who is more expensive? Dispatch or IFS Field Service Management?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and IFS Field Service Management.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. IFS Field Service Management price starts at $65 per month , When comparing IFS Field Service Management to its competitors, the software is rated 8 - higher than the average Field Service software cost.

Bottom line: IFS Field Service Management is more expensive than Dispatch.

Which software includes more/better features?

We've compared Dispatch Vs. IFS Field Service based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

IFS Field Service Management: Contact Management, Contract Management, Customer Database, Customer Self Service Portal, Customer Service.

Target customer size

Customers of the software chiefly include small and medium businesses. IFS Field Service Management is perfect for mid-sized and large field service organizations.



Dispatch

ITQlick rating
(4/5)

starts at $99 per month

Dispatch Field Service software is a cloud-based field service management solution designed for several industries such as health, furniture & appliance, and consumer services. The solution helps the user sched...

Categories: Billing & Invoicing, Digital Signature, Payment Processing, Field Service.

IFS Field Service

ITQlick rating
(4.4/5)

starts at $65 per month

IFS Field Service Management software is a service management solution that streamlines and automates processes. The solution offers a number of features that include a mobile application that enables field wor...

Categories: General Contractor, Customer Loyalty, Team Collaboration, Small Business CRM, ERP.

Compare specifications

Compare features

Dispatch: 5 Features

Dashboard
Mobile Access
Billing & Invoicing
Scheduling
Field Service

IFS Field Service Management: 16 Features

Contact Management
Contract Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Document Management
Workflow Rules & Management
Condition Assessment
Customizable Fields
Customizable Functionality
Customizable Reports
Maintenance Scheduling
Mobile Access
Reporting & Analytics
Work Order Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14
Compare
IFS Fiel...
ITQlick rating
4.4/5
Score
83/100
Pricing
9.6/10
License pricing
$65 per month
Functionality
45
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.