Compare Dispatch and PENTA Service - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dispatch or PENTA Service?

PENTA Service is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than PENTA Service (84/100). Both tools offer the same amount of features.

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. Penta Technologies

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Penta Technologies: As the company’s expertise has become more specialized, its focus has shifted toward meeting the needs of large firms with sophisticated requirements like multi-company organizational structures, field service, repair and preventive maintenance operations, diverse project management requirements, multiple locations and managing risk associated with...

Who is more expensive? Dispatch or PENTA Service Management?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and PENTA Service Management.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. PENTA Service Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: PENTA Service Management is more expensive than Dispatch.

Which software includes more/better features?

We've compared Dispatch Vs. PENTA Service based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

PENTA Service Management: Mobile Access, Billing & Invoicing, Scheduling, Field Service, Contract Management.

Target customer size

Customers of the software chiefly include small and medium businesses. Customers of the software include small and medium businesses as well as large enterprises.