Compare Dispatch and WorkDeskPro - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dispatch or WorkDeskPro?

WorkDeskPro is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than WorkDeskPro (82/100). Dispatch offers users more features (5) than WorkDeskPro (0). There is a clear winner in this case and it is Dispatch!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. WorkDesk Pro

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

WorkDesk Pro: Get up to the second, real time information on all your reactive and planned jobs. Reduce incoming calls from clients and free up time for your office staff. If you have a service business with a mobile workforce, find out how WorkDesk Pro can help.

Who is more expensive? Dispatch or WorkDeskPro?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and WorkDeskPro.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. WorkDeskPro accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: Dispatch cost is around the same cost of WorkDeskPro.

Which software includes more/better features?

We've compared Dispatch Vs. WorkDeskPro based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

WorkDeskPro: We are still working to collect the list of features for WorkDeskPro.

Target customer size

Customers of the software chiefly include small and medium businesses. Customers of the software include businesses of all sizes and a wide range of types.