Compare Dixa and ReadyMode - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dixa or ReadyMode?

ReadyMode is more expensive to implement (TCO) than Dixa, and ReadyMode is rated higher (87/100) than Dixa (83/100). Both tools offer the same amount of features.

Looking for the right Telephony solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dixa Vs. XenCALL

Dixa: Create one unified customer experience on email, chat and phone and eliminate the chaos caused by using separate systems.

XenCALL: Xen Call has twenty years of experience in call center tool development and telecommunications, as well as a 25 combined years at the executive level, in call center administration, training, management consultation.

Who is more expensive? Dixa or XenCALL Predictive Dialer?

The real total cost of ownership (TCO) of Telephony software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dixa and XenCALL Predictive Dialer.

Dixa price starts at $99 per feature/month , On a scale between 1 to 10 Dixa is rated 2, which is much lower than the average cost of Telephony software. XenCALL Predictive Dialer price starts at $125 per license/month , When comparing XenCALL Predictive Dialer to its competitors, the software is rated 6 - similar to the average Telephony software cost.

Bottom line: XenCALL Predictive Dialer is more expensive than Dixa.

Which software includes more/better features?

We've compared Dixa Vs. ReadyMode based on some of the most important and required Telephony features.

Dixa: Chat, Email alerts, Email integration, Call Center, VoIP.

XenCALL Predictive Dialer: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

Target customer size

Dixa's typical customers include: Small, medium and large size businesses, ReadyMode is ideal for small contact centers (1-49 agents or employees) and medium-sized contact centers and organizations (50-99 agents or employees).