e-automate - Top Competitors (Apr 2022)

Shlomi Lavi / updated: Apr 22, 2022

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e-automate vs. Alternatives in 2024

e-automate is a field service management solution, and its top competitors in this niche include ServiceTitan, Field Nation, Housecall Pro, and simPRO. Based on the criteria listed below, e-automate is compared to its top alternatives:

• Cloud/On-premise: e-automate is a fully cloud-based field service management option. In comparison, simPRO and other top alternatives of e-automate are fully cloud-based field service management solutions.
• Cost: The pricing details of the e-automate platform are not disclosed, and no free trial offers are available. In comparison, Workiz pricing starts at $65 per month for two Pro users, with an additional fee of $30 for extra users. Also, Housecall Pro pricing starts at $49 per month for one user. Only Workiz and Housecall Pro have a free trial offer available.
• Customers/Industries: e-automate serves field service providers across several industries, and some clients that use the product are managed IT services providers, medical device dealers, office equipment dealers, banking equipment dealers, and point of sale equipment dealers. In comparison, all top alternatives of e-automate have similar customer and industry targets like HVACS, plumbing, electrical, water treatment, pest control, appliance repair, service dispatch, etc.
• Functionality: e-automate has several features common to field service management software like customizable reporting, accounting, inventory management, contract management, equipment history tracking, etc. Compared to its top alternatives, e-automate does not have a field service website builder like Housecall Pro. Also, e-automate has native accounting features while its top options integrate with existing accounting solutions.
• Popularity: ECI Manufacturing is the vendor offering the e-automate product, and the company has over 30 years of experience in the field service industry. Over 20,000 HVACS and other businesses use Housecall Pro, and Workiz has over 100,000 field service pros using its platform. Also, over 100,000 customers use ServiceTitan, and simPRO has more than 7,000 businesses and 200,000 users on its platform.
• Scalability: e-automate is a highly scalable field service management solution, fit for operations of all sizes, emphasizing small and medium-scale businesses. In comparison, all top alternatives of e-automate are equally scalable field service software solutions suitable for small, medium, and large-scale service providers.
• Support: Field service providers that use e-automate can access support through phone, email, and a knowledge base. Compared to its top alternatives, e-automate does not offer support via a live chat channel, which is available on Workiz and Housecall Pro.