Shlomi Lavi /
Apr 22, 2022
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Bottom Line: Which is Better - e-automate or Kickserv?
e-automate is more expensive to implement (TCO) than Kickserv, and Kickserv is rated higher (93/100) than e-automate (90/100). Kickserv offers users more features (11) than e-automate (9). There is a clear winner in this case and it is Kickserv!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Digital Gateway Vs. Kickserv
Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...
Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...
Who is more expensive? e-automate or Kickserv?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for e-automate and Kickserv.
e-automate price starts at $600 per user/month , On a scale between 1 to 10 e-automate is rated 4, which is lower than the average cost of Field Service software. Kickserv price starts at $31 per month , When comparing Kickserv to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: e-automate is more expensive than Kickserv.
Which software includes more/better features?
We've compared e-automate Vs. Kickserv based on some of the most important and required Field Service features.
e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module, Manufacturing Module, Procurement Module, Project Management Module.
Kickserv: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support.
Target customer size
e-automate's typical customers include: Start up, Small business, Medium business, Large business, Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar.