Compare Esendex and Zoho CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Esendex or Zoho CRM?

Esendex is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Esendex (75/100). Zoho CRM offers users more features (16) than Esendex (3). There is a clear winner in this case and it is Zoho CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Esendex Vs. Zoho

Esendex: Founded in Nottingham in 2001, by Adam Bird (centre, right) and Julian Hucker (centre, left), Esendex has grown quickly since its launch and in 2005 Esendex Australia was founded. Privately funded, with a strong balance sheet, we’re investing heavily in the future of business messaging – developing new international markets, creating the next gene...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Esendex or Zoho CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Esendex and Zoho CRM.

Esendex price starts at $29 per month , On a scale between 1 to 10 Esendex is rated 4, which is lower than the average cost of CRM software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Esendex is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared Esendex Vs. Zoho CRM based on some of the most important and required CRM features.

Esendex: Data Import/Export, Basic Reports, Online Customer Support.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

Echo is suitable for companies of all shapes and sizes and a wide range of industries including internet retailers, communication, financial, insurance, manufacturing, technology and more. Zoho CRM is focused on startup to medium firms in different markets.