Faveo HELPDESK Vs devContact (Nov 2020)
Shlomi Lavi / Nov 25, 2020
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devContact
devContact is a help desk software designed as an online solution to help handle user retention, feedbacks, bad reviews, and customer support problems.
PriceDemoCompare specifications
Faveo HELPDESK Specifications
| ITQlick Score: | 83/100 |
|---|---|
| ITQlick Rating: | (4.8/5) |
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> Faveo HELPDESK |
| Company: | Ladybird Web Solution Pvt Ltd |
| Pricing: | starts at $480 per license |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop |
| Links: | Faveo HELPDESK review, Faveo HELPDESK pricing, Faveo HELPDESK alternatives |
devContact Specifications
| ITQlick Score: | 85/100 |
|---|---|
| ITQlick Rating: | (4.8/5) |
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> devContact |
| Company: | devContact |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Mobile |
| Links: | devContact review, devContact pricing, devContact alternatives |
Compare features
Faveo HELPDESK: 0 Features
devContact: 0 Features
Bottom Line: Which is Better - Faveo HELPDESK or devContact?
devContact is more expensive to implement (TCO - Total Cost of Ownership) than Faveo HELPDESK, devContact is rated higher (85/100) than Faveo HELPDESK (83/100).
Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Ladybird Web Solution Pvt Ltd compares with devContact?
Ladybird Web Solution Pvt Ltd: Ladybird web Solution has been operational since May 2009 and has been providing complete web & internet marketing solutions to its clients ever since. We are focused on niche, unsophisticated customer friendly web development, digital marketing & Web hosting solutions. We promise to be a trustworthy partner for you with our conviction, swift appro...
devContact: Cut down on your support tickets with a built-in help desk module comprising FAQs and Knowledge-base. Customers can perform keyword search to find solutions to their problems.
Who's more expensive? Faveo HELPDESK or devContact?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Faveo HELPDESK and devContact.
Faveo HELPDESK price starts at $480 per license , on a scale between 1 to 10 Faveo HELPDESK is rated 2, which is much lower than the average cost of Help Desk software. devContact accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Faveo HELPDESK is rated 2, which is much lower than the average cost of Help Desk software.
Bottom line: Faveo HELPDESK cost is around the same cost of devContact.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Faveo HELPDESK Vs. devContact based on some of the most important and required Help Desk features. Faveo HELPDESK: We are still working to collect the list of features for Faveo HELPDESK. devContact: We are still working to collect the list of features for devContact.
Target customer size
Faveo HELPDESK's typical customers include: Small businesses and start ups, and devContact's target customer size include: Small businesses and start ups.
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.