Compare Faveo HELPDESK and Helpshift - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Faveo HELPDESK or Helpshift?

Helpshift is more expensive to implement (TCO) than Faveo HELPDESK, and Faveo HELPDESK is rated higher (83/100) than Helpshift (77/100).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ladybird Web Solution Pvt Ltd Vs. Helpshift

Ladybird Web Solution Pvt Ltd: Ladybird web Solution has been operational since May 2009 and has been providing complete web & internet marketing solutions to its clients ever since. We are focused on niche, unsophisticated customer friendly web development, digital marketing & Web hosting solutions. We promise to be a trustworthy partner for you with our conviction, swift appro...

Helpshift: The companies that are making a fortune in the new mobile economy have sewed an exceptional customer experience into the very fabric of their company. Support doesn't just add value — an exceptional customer experience is the value. But the current support solutions were never intended to support the mobile experience - you can't pour motor oil ...

Who is more expensive? Faveo HELPDESK or Helpshift?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Faveo HELPDESK and Helpshift.

Faveo HELPDESK price starts at $691 per license , On a scale between 1 to 10 Faveo HELPDESK is rated 2, which is much lower than the average cost of Help Desk software. Helpshift price starts at $150 per month , When comparing Helpshift to its competitors, the software is rated 10 - much higher than the average Help Desk software cost.

Bottom line: Helpshift is more expensive than Faveo HELPDESK.

Which software includes more/better features?

We've compared Faveo HELPDESK Vs. Helpshift based on some of the most important and required Help Desk features.

Faveo HELPDESK: We are still working to collect the list of features for Faveo HELPDESK.

Helpshift: We are still working to collect the list of features for Helpshift.

Target customer size

Faveo HELPDESK's typical customers include: Small businesses and start ups, and Helpshift's target customer size include: Small, medium and large size businesses.