Shlomi Lavi /
Feb 02, 2023
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Bottom Line: Which is Better - FieldConnect or ServiceTitan?
ServiceTitan is more expensive to implement (TCO) than FieldConnect, and ServiceTitan is rated higher (97/100) than FieldConnect (79/100). ServiceTitan offers users more features (7) than FieldConnect (6).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Field Connect Vs. ServiceTitan
Field Connect: Founded in 2002, FieldConnect enables organizations to leverage the power of mobility to enhance customer and employee engagement, providing anytime, anywhere access to information and resources.
The FieldConnect mobile workforce platform is a whole-business solution that streamlines communication to improve workflow efficiency. The ability ...
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Who is more expensive? FieldConnect or ServiceTitan?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldConnect and ServiceTitan.
FieldConnect price starts at $300 per license , On a scale between 1 to 10 FieldConnect is rated 2, which is much lower than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.
Bottom line: ServiceTitan is more expensive than FieldConnect.
Which software includes more/better features?
We've compared FieldConnect Vs. ServiceTitan based on some of the most important and required Field Service features.
FieldConnect: Mobile Access, Billing & Invoicing, Scheduling, Inventory Management, Field Service, Contract Management.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. The software is a valuable solution for companies of all dimensions as well as a range of kinds.