Compare ServiceTitan and FieldConnect - Feb 2023

Shlomi LaviShlomi Lavi / Feb 02, 2023

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Bottom Line: Which is Better - ServiceTitan or FieldConnect?

ServiceTitan is more expensive to implement (TCO) than FieldConnect, and ServiceTitan is rated higher (97/100) than FieldConnect (79/100). ServiceTitan offers users more features (7) than FieldConnect (6).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceTitan Vs. Field Connect

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Field Connect: Founded in 2002, FieldConnect enables organizations to leverage the power of mobility to enhance customer and employee engagement, providing anytime, anywhere access to information and resources. The FieldConnect mobile workforce platform is a whole-business solution that streamlines communication to improve workflow efficiency. The ability ...

Who is more expensive? ServiceTitan or FieldConnect?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and FieldConnect.

ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. FieldConnect price starts at $300 per license , When comparing FieldConnect to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: ServiceTitan is more expensive than FieldConnect.

Which software includes more/better features?

We've compared ServiceTitan Vs. FieldConnect based on some of the most important and required Field Service features.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.

FieldConnect: Mobile Access, Billing & Invoicing, Scheduling, Inventory Management, Field Service.

Target customer size

The software is a valuable solution for companies of all dimensions as well as a range of kinds. Customers of the software include small and medium businesses as well as large enterprises.

ServiceTitan

ITQlick rating
(4.6/5)

starts at $398 per technician/month + $800 one-time setup cost

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service - HVAC.

FieldConnect

ITQlick rating
(2.8/5)

starts at $300 per license

FieldConnect is a cloud-based field service management solution that can be used in many businesses that are in the manufacturing businesses, construction, and service industries among others as well as by indi...

Categories: Billing & Invoicing, Digital Signature, Call Center, Self-Service Portal, Field Service.

Compare specifications

Compare features

ServiceTitan: 7 Features

Mobile Access
Billing & Invoicing
Enterprise Resource Planning
Employee Scheduling
Scheduling
Field Service
Contract Management

FieldConnect: 6 Features

Mobile Access
Billing & Invoicing
Scheduling
Inventory Management
Field Service
Contract Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Compare
FieldConnect
ITQlick rating
2.8/5
Score
79/100
Pricing
3/10
License pricing
$300 per license
Functionality
16
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.