Compare Five9 and 3CLogic Outbound - Jun 2022
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Bottom Line: Which is Better - Five9 or 3CLogic Outbound?
Five9 is more expensive to implement (TCO) than 3CLogic Outbound, and Five9 is rated higher (88/100) than 3CLogic Outbound (62/100). Five9 offers users more features (15) than 3CLogic Outbound (3).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Five9 Vs. 3CLogic
Five9: Five9 offers an IVR with Speech Recognition that delivers robust speech application technology with the same easy-to-use graphical user interface for development that is provided in the Inbound Call Center. To optimize your staffing costs and improve agent productivity, Five9 provides an integrated Workforce Management solution.
3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...
Who is more expensive? Five9 or 3CLogic Outbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Five9 and 3CLogic Outbound.
Five9 price starts at $149 per month , On a scale between 1 to 10 Five9 Virtual Call Center is rated 6, which is similar to the average cost of Call Center software. 3CLogic Outbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Five9 Virtual Call Center is rated 6, which is similar to the average cost of Call Center software.
Bottom line: Five9 is more expensive than 3CLogic Outbound.
Which software includes more/better features?
We've compared Five9 Vs. 3CLogic Outbound based on some of the most important and required Call Center features.
Five9: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, CRM with Call Center.
3CLogic Outbound: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Five9 is ideal for small to large businesses that handle customer service (particularly outsourcers or BPOs), sales and marketing, finance and collections. and 3CLogic Outbound's target customer size include: Small business, Large business.
3CLogic Outbound
3CLogic Outbound is a trending cloud-based Call Center software, it is designed to support small and medium size call centers. 3CLogic Outbound received a rating of 3.9 from ITQlick team. The software cost is c...
Compare PricingCompare specifications
Five9 Specifications
ITQlick Score: | 88/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> Five9 review |
Company: | Five9 |
Pricing: | starts at $149 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Five9 review, Five9 pricing, Five9 alternatives |
3CLogic Outbound Specifications
ITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> 3CLogic Outbound review |
Company: | 3CLogic |
Typical customers: | Small business, Large business |
Platforms: | Desktop, Cloud |
Links: | 3CLogic Outbound review, 3CLogic Outbound pricing, 3CLogic Outbound alternatives |
Compare features
Five9: 15 Features
3CLogic Outbound: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.