Compare Freshdesk and evayadesk - May 2022
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Bottom Line: Which is Better - Freshdesk or evayadesk?
evayadesk is more expensive to implement (TCO) than Freshdesk, and Freshdesk is rated higher (94/100) than evayadesk (80/100). Freshdesk offers users more features (10) than evayadesk (0). There is a clear winner in this case and it is Freshdesk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. evayadesk
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
evayadesk: Our Vision is to Accelerate your Businesses with Rapidly Integrable SaaS Solutions. Our Products intend to make product development integration swift, feature rich and empowers customers. We craft our products with passion, involvement. We use cutting edge technologies and bring seamless efficiency into our products. We enable to address custome...
Who is more expensive? Freshdesk or evayadesk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshdesk and evayadesk.
Freshdesk price starts at $15 per agent/month , On a scale between 1 to 10 Freshdesk is rated 2, which is much lower than the average cost of Help Desk software. evayadesk price starts at $24.99 per user/year , When comparing evayadesk to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Freshdesk cost is around the same cost of evayadesk.
Which software includes more/better features?
We've compared Freshdesk Vs. evayadesk based on some of the most important and required Help Desk features.
Freshdesk: Billing and Invoicing, Customer Survey, Email Integration, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Rules/Workflows, Scheduling.
evayadesk: We are still working to collect the list of features for evayadesk.
Target customer size
Freshdesk works great for small to medium enterprises that think they need to rely on a cloud-based solution for their customer support. and evayadesk's target customer size include: SMBs.
evayadesk
starts at $24.99 per user/year
evayadesk is a growing cloud-based Help Desk software, it is designed to support small and medium size business. evayadesk received a rating of 2.5 from ITQlick team. The software cost is considered affordable ...
Compare PricingCompare specifications
Freshdesk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Freshdesk review |
Company: | FRESHDESK INC. |
Pricing: | starts at $15 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Freshdesk review, Freshdesk pricing, Freshdesk alternatives |
evayadesk Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> evayadesk review |
Company: | evayadesk |
Pricing: | starts at $24.99 per user/year |
Typical customers: | SMBs |
Platforms: | Desktop |
Links: | evayadesk review, evayadesk pricing, evayadesk alternatives |
Compare features
Freshdesk: 10 Features
evayadesk: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.