Compare Freshsales and Deskera Integrated Business - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Freshsales or Deskera Integrated Business?

Freshsales is more expensive to implement (TCO) than Deskera Integrated Business, and Freshsales is rated higher (93/100) than Deskera Integrated Business (85/100). Deskera Integrated Business offers users more features (4) than Freshsales (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FRESHDESK INC. Vs. Deskera

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

Deskera: Deskera is a leading Cloud Computing Software which enables you to create personalized company pages and helps you in carrying out your day to day business operations easily, without the trouble of managing any database and application servers. As Deskera offers On-Demand Business Software, all you need is a browser, an Internet connection and a fe...

Who is more expensive? Freshsales or Deskera Integrated Business Platform?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and Deskera Integrated Business Platform.

Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. Deskera Integrated Business Platform price starts at $200 per month , When comparing Deskera Integrated Business Platform to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Freshsales cost is around the same cost of Deskera Integrated Business Platform.

Which software includes more/better features?

We've compared Freshsales Vs. Deskera Integrated Business based on some of the most important and required CRM features.

Freshsales: We are still working to collect the list of features for Freshsales.

Deskera Integrated Business Platform: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. Customers of the software include small and medium businesses as well as large enterprises.