Shlomi Lavi /
Feb 19, 2023
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Freshsales or PlanPlus?
PlanPlus is more expensive to implement (TCO) than Freshsales, and Freshsales is rated higher (93/100) than PlanPlus (62/100). PlanPlus offers users more features (11) than Freshsales (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. PlanPlus Online
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
PlanPlus Online: The ultimate digital Online Planner for personal leadership. Includes essential productivity features: contact management, task management, calendar, daily notes and valuable planning features to help you discover your mission, achieve your goals and lead a full, productive, and effective life.
Who is more expensive? Freshsales or PlanPlus?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and PlanPlus.
Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. PlanPlus price starts at $144 per year , When comparing PlanPlus to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: PlanPlus is more expensive than Freshsales.
Which software includes more/better features?
We've compared Freshsales Vs. PlanPlus based on some of the most important and required CRM features.
Freshsales: We are still working to collect the list of features for Freshsales.
PlanPlus: Campaign Dashboard, Contact Management, Customer Service, Document Management, Email Marketing.
Target customer size
The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. PlanPlus is ideal for small companies that operate with a very fractured plan structure and need a more extensive management suite when it comes to their operations.