Compare Freshsales and SalesNOW - Feb 2023

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Freshsales or SalesNOW?

Freshsales is more expensive to implement (TCO) than SalesNOW, and Freshsales is rated higher (93/100) than SalesNOW (83/100).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FRESHDESK INC. Vs. Interchange Solutions Inc.

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

Interchange Solutions Inc.: Interchange Solutions, based in Toronto, Ontario, Canada, has been developing CRM solutions since 1997 and is the maker of SalesNOW, a complete CRM Suite for the Web and mobile devices, used by thousands of customers worldwide. SalesNOW is an actively developed, award winning, affordable, robust, secure and fully hosted Customer Relationship Manage...

Who is more expensive? Freshsales or SalesNOW?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and SalesNOW.

Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. SalesNOW price starts at $19.95 per user/month , When comparing SalesNOW to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Freshsales cost is around the same cost of SalesNOW.

Which software includes more/better features?

We've compared Freshsales Vs. SalesNOW based on some of the most important and required CRM features.

Freshsales: We are still working to collect the list of features for Freshsales.

SalesNOW: We are still working to collect the list of features for SalesNOW.

Target customer size

The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. Customers of the software include small and medium businesses as well as large enterprises.