Shlomi Lavi /
Mar 08, 2022
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Bottom Line: Which is Better - FSA or Dispatch?
FSA is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than FSA (78/100). Dispatch offers users more features (5) than FSA (3). There is a clear winner in this case and it is Dispatch!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Hitachi Data Systems Vs. DispatchTrack
Hitachi Data Systems: The Hitachi Data Systems (HDS) group is for end-users, partners and industry users looking to engage in constructive and stimulating discussions around HDS products and technologies, and broader industry topics. The goal of this group is to foster an open dialogue and knowledge sharing amongst its members.
DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.
Who is more expensive? FSA or Dispatch?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FSA and Dispatch.
FSA price starts at $150 per month , On a scale between 1 to 10 FSA is rated 8, which is higher than the average cost of Field Service software. Dispatch price starts at $99 per month , When comparing Dispatch to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: FSA is more expensive than Dispatch.
Which software includes more/better features?
We've compared FSA Vs. Dispatch based on some of the most important and required Field Service features.
FSA: Financial Compliance, Compliance , Governance, Risk and Compliance (GRC).
Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.
Target customer size
FSA's typical customers include: Medium and large size businesses, Customers of the software chiefly include small and medium businesses.