Compare ServiceTitan and FSA - Dec 2022

Shlomi LaviShlomi Lavi / Dec 11, 2022

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Bottom Line: Which is Better - ServiceTitan or FSA?

FSA is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than FSA (78/100). ServiceTitan offers users more features (7) than FSA (3). There is a clear winner in this case and it is ServiceTitan!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceTitan Vs. Hitachi Data Systems

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Hitachi Data Systems: The Hitachi Data Systems (HDS) group is for end-users, partners and industry users looking to engage in constructive and stimulating discussions around HDS products and technologies, and broader industry topics. The goal of this group is to foster an open dialogue and knowledge sharing amongst its members.

Who is more expensive? ServiceTitan or FSA?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and FSA.

ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. FSA price starts at $150 per month , When comparing FSA to its competitors, the software is rated 8 - higher than the average Field Service software cost.

Bottom line: FSA is more expensive than ServiceTitan.

Which software includes more/better features?

We've compared ServiceTitan Vs. FSA based on some of the most important and required Field Service features.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.

FSA: Financial Compliance, Compliance , Governance, Risk and Compliance (GRC).

Target customer size

The software is a valuable solution for companies of all dimensions as well as a range of kinds. and FSA's target customer size include: Medium and large size businesses.



ServiceTitan

ITQlick rating
(4.6/5)

starts at $398 per technician/month + $800 one-time setup cost

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service - HVAC.

FSA

ITQlick rating
(2.8/5)

starts at $150 per month

FSA is a trending cloud-based Field Service software, it is designed to support medium and large size business. FSA received a rating of 2.5 from ITQlick team. The software cost is considered a bit pricey (4.5...

Categories: Field Service, Field Service - HVAC, Field Service - Pest Control, Field Service - Work Order, Field Service Mobile Apps.

Compare specifications

FSA Specifications

ITQlick Score: 78/100
ITQlick Rating:
Pricing: 8/10 - high cost
Category: Field Service -> FSA review
Company: Hitachi Data Systems
Pricing: starts at $150 per month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: FSA review, FSA pricing, FSA alternatives

Compare features

ServiceTitan: 7 Features

Mobile Access
Billing & Invoicing
Enterprise Resource Planning
Employee Scheduling
Scheduling
Field Service
Contract Management

FSA: 3 Features

Financial Compliance
Compliance
Governance, Risk and Compliance (GRC)
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Compare
FSA
ITQlick rating
2.8/5
Score
78/100
Pricing
9/10
License pricing
$150 per month
Functionality
13
Review
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.