Compare FSA and ServiceTitan - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - FSA or ServiceTitan?

FSA is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than FSA (78/100). ServiceTitan offers users more features (7) than FSA (3). There is a clear winner in this case and it is ServiceTitan!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Hitachi Data Systems Vs. ServiceTitan

Hitachi Data Systems: The Hitachi Data Systems (HDS) group is for end-users, partners and industry users looking to engage in constructive and stimulating discussions around HDS products and technologies, and broader industry topics. The goal of this group is to foster an open dialogue and knowledge sharing amongst its members.

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Who is more expensive? FSA or ServiceTitan?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FSA and ServiceTitan.

FSA price starts at $150 per month , On a scale between 1 to 10 FSA is rated 8, which is higher than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: FSA is more expensive than ServiceTitan.

Which software includes more/better features?

We've compared FSA Vs. ServiceTitan based on some of the most important and required Field Service features.

FSA: Financial Compliance, Compliance , Governance, Risk and Compliance (GRC).

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.

Target customer size

FSA's typical customers include: Medium and large size businesses, The software is a valuable solution for companies of all dimensions as well as a range of kinds.