Gainsight - Top Competitors (May 2022)

Gainsight Review
ITQlick Score: 85/100
ITQlick Rating:
Pricing: 5.4/10 - average cost
Category: Customer Experience Management -> Gainsight review -> Gainsight competitors
Ranking:Ranked 3 out of 22 Customer Experience Management systems
Company: Gainsight
Pricing: starts at $2,500 per company/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Gainsight review, Gainsight pricing guide
Shlomi LaviShlomi Lavi / updated: May 16, 2022

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Gainsight vs. Alternatives in 2024

The two main competitors of Gainsight software are Salesmachine and Akita.

Salesmachine is a Cloud-based Real-time customer scoring platform that helps the users score their customers in real time while Gainsight is a cloud-based and on-premise Analytic customer success software solution.

Salesmachine is a product of Salesmachine founded in 2006 in France whereas Gainsight Company founded in 2009 in the United States. Salesmachine offers training in person, but Gainsight offers training through Live Online, Webinars, and documentation and in person.

Gainsight serves medium business and large enterprises while Salesmachine caters to companies of all sizes. Akita is a Customer Success software solution that enables businesses to reduce churn and increase revenue using their existing customers.

While Gainsight is an Analytic customer success software solution. Akita is cloud-based, but in comparison, Gainsight can be hosted both on the cloud and on-premise.

Akita is a product of Akita founded in 2014 in Ireland, whereas Gainsight Company founded in 2009 in the United States. Both solutions offer training through documentation, in person, webinars and Live Online.

Gainsight alternatives - for small & large Business

Here are the top 4 alternatives to Gainsight that are worth checking out: Enterprise Feedback Management for SMBs, Chordiant for large size business, FullStory for growing companies, and

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Gainsight
ITQlick rating
4.3/5
Score
85/100
Pricing
5.4/10
License pricing
$2,500 per company/month
Functionality
12
Best for SMBs
Enterpri...
ITQlick rating
3.2/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
Best for Enterprise
Pega CRM
ITQlick rating
3.8/5
Score
87/100
Pricing
4.8/10
License pricing
$90 per user/month
Functionality
4
Growing
FullStory
ITQlick rating
4.6/5
Score
82/100
Pricing
2.2/10
License pricing
$899 per license
Functionality
7


Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.