Compare Genesys Voice and GoToMeeting - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Genesys Voice or GoToMeeting?

GoToMeeting is more expensive to implement (TCO) than Genesys Voice, and GoToMeeting is rated higher (97/100) than Genesys Voice (71/100). GoToMeeting offers users more features (5) than Genesys Voice (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Genesys Vs. Citrix Systems, Inc.

Genesys : Genesys is driven by our cause to save the world from bad customer service. We do it by applying a relentless focus on the consumer perspective of the customer experience – and the impact it has on your business. Genesys works with its customers and partners worldwide to deliver the experience that today’s digital consumers want. It all adds up to ...

Citrix Systems, Inc.: Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...

Who is more expensive? Genesys Voice or GoToMeeting?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Genesys Voice and GoToMeeting.

Genesys Voice price starts at $75 per month , On a scale between 1 to 10 Genesys Voice Platform is rated 2, which is much lower than the average cost of VoIP software. GoToMeeting price starts at $12 per organizer/month , When comparing GoToMeeting to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: GoToMeeting is more expensive than Genesys Voice.

Which software includes more/better features?

We've compared Genesys Voice Vs. GoToMeeting based on some of the most important and required VoIP features.

Genesys Voice: Data Import/Export, Basic Reports, Online Customer Support.

GoToMeeting: Chat, Mobile Access, Collaboration, Project Management, Scheduling.

Target customer size

Genesys Voice's typical customers include: Small, medium and large size businesses, GoToMeeting is excellent companies of all dimensions.