Compare Hatchbuck and Pega CRM - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Hatchbuck or Pega CRM?

Pega CRM is more expensive to implement (TCO) than Hatchbuck, and Hatchbuck is rated higher (83/100) than Pega CRM (68/100). Hatchbuck offers users more features (5) than Pega CRM (3). There is a clear winner in this case and it is Hatchbuck!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Hatchbuck Vs. Pegasystems

Hatchbuck: Today, Hatchbuck is on a mission to help power the dreams of small business and gives back to entrepreneurs around the globe as part of our Givebuck and Incubator programs. If you are in St. Louis or just passing through, we invite you to come hang with us, grab a rueben from our team's favorite lunch spot: Pickles Deli, and check out the Trex inc...

Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.

Who is more expensive? Hatchbuck or Pega CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Hatchbuck and Pega CRM.

Hatchbuck price starts at $29 per month , On a scale between 1 to 10 Hatchbuck is rated 2, which is much lower than the average cost of CRM software. Pega CRM price starts at $90 per feature , When comparing Pega CRM to its competitors, the software is rated 10 - much higher than the average CRM software cost.

Bottom line: Pega CRM is more expensive than Hatchbuck.

Which software includes more/better features?

We've compared Hatchbuck Vs. Pega CRM based on some of the most important and required CRM features.

Hatchbuck: Campaign Management, Lead Management, Automatic Call Scheduling, Email Marketing, Marketing Automation.

Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software mainly come from small and medium businesses. Pega CRM is perfect for midsize companies and large industries that are looking for a CRM solution.