Shlomi Lavi /
Mar 08, 2022
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Bottom Line: Which is Better - Healthcare Relationship Cloud or Customer Thermometer?
Customer Thermometer is more expensive to implement (TCO) than Healthcare Relationship Cloud, and Customer Thermometer is rated higher (97/100) than Healthcare Relationship Cloud (78/100). Customer Thermometer offers users more features (7) than Healthcare Relationship Cloud (0).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
hc1.com Vs. Customer Thermometer
hc1.com : hc1.com Inc. offers Healthcare Relationship Cloud, a Software-as-a-Service model solution that optimizes relationships and information access for healthcare organizations across the continuum of care. Its Healthcare Relationship Cloud solution enables health systems, laboratories, radiology groups, and other healthcare entities to identify and focu...
Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies.
We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing.
You need to go and hire bright, enthu...
Who is more expensive? Healthcare Relationship Cloud or Customer Thermometer?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Healthcare Relationship Cloud and Customer Thermometer.
Healthcare Relationship Cloud price starts at $300 per month , On a scale between 1 to 10 Healthcare Relationship Cloud is rated 4, which is lower than the average cost of Customer Service software. Customer Thermometer price starts at $29 per month , When comparing Customer Thermometer to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: Healthcare Relationship Cloud cost is around the same cost of Customer Thermometer.
Which software includes more/better features?
We've compared Healthcare Relationship Cloud Vs. Customer Thermometer based on some of the most important and required Customer Service features.
Healthcare Relationship Cloud: We are still working to collect the list of features for Healthcare Relationship Cloud.
Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports.
Target customer size
Healthcare Relationship Cloud's typical customers include: Small, medium and large size businesses, Customer Thermometer is ideal for different companies, big or small.