Shlomi Lavi /
Jul 16, 2022
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Bottom Line: Which is Better - Hipchat or BirdEye?
BirdEye is more expensive to implement (TCO) than Hipchat, and BirdEye is rated higher (89/100) than Hipchat (62/100). BirdEye offers users more features (7) than Hipchat (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Atlassian Pty Ltd Vs. BirdEye
Atlassian Pty Ltd: Software is everywhere – on our computers, our watches, our refrigerators. And the teams building software together – developers, product managers, doc writers, bug-bashers – are our heroes. Our products help teams of all sizes track and share everything, work smarter, and create better software together.We are 400 geeks, beer drinkers, nerf herder...
BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...
Who is more expensive? Hipchat or BirdEye?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Hipchat and BirdEye.
Hipchat price starts at $2 per user/month , On a scale between 1 to 10 Hipchat is rated 4, which is lower than the average cost of Chat software. BirdEye price starts at $3,000 per year , When comparing BirdEye to its competitors, the software is rated 8 - higher than the average Chat software cost.
Bottom line: BirdEye is more expensive than Hipchat.
Which software includes more/better features?
We've compared Hipchat Vs. BirdEye based on some of the most important and required Chat features.
Hipchat: We are still working to collect the list of features for Hipchat.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis.
Target customer size
Customers of the software include businesses of all sizes and a variety of types. and BirdEye's target customer size include: Small, medium and large size businesses.