Compare Pure Chat and Hipchat - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Pure Chat or Hipchat?

Hipchat is more expensive to implement (TCO) than Pure Chat, and Pure Chat is rated higher (90/100) than Hipchat (62/100).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pure Chat, Inc. Vs. Atlassian Pty Ltd

Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...

Atlassian Pty Ltd: Software is everywhere – on our computers, our watches, our refrigerators. And the teams building software together – developers, product managers, doc writers, bug-bashers – are our heroes. Our products help teams of all sizes track and share everything, work smarter, and create better software together.We are 400 geeks, beer drinkers, nerf herder...

Who is more expensive? Pure Chat or Hipchat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pure Chat and Hipchat.

Pure Chat price starts at $39 per month , On a scale between 1 to 10 Pure Chat is rated 2, which is much lower than the average cost of Chat software. Hipchat price starts at $2 per user/month , When comparing Hipchat to its competitors, the software is rated 4 - lower than the average Chat software cost.

Bottom line: Hipchat is more expensive than Pure Chat.

Which software includes more/better features?

We've compared Pure Chat Vs. Hipchat based on some of the most important and required Chat features.

Pure Chat: We are still working to collect the list of features for Pure Chat.

Hipchat: We are still working to collect the list of features for Hipchat.

Target customer size

The software is a most viable solution for small and medium sized businesses. Customers of the software include businesses of all sizes and a variety of types.