Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - IFS Field Service or ServiceTitan?
IFS Field Service is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than IFS Field Service (83/100). IFS Field Service offers users more features (16) than ServiceTitan (7).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
IFS Vs. ServiceTitan
IFS: IFS is a public company founded in 1983 that develops, supplies, and implements IFS Applications™, a component-based extended ERP suite built on SOA technology. IFS focuses on agile businesses where any of four core processes are strategic: service & asset management, manufacturing, supply chain and project. The company has over 2,000 customers and...
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Who is more expensive? IFS Field Service or ServiceTitan?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IFS Field Service and ServiceTitan.
IFS Field Service price starts at $65 per month , On a scale between 1 to 10 IFS Field Service Management is rated 8, which is higher than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.
Bottom line: IFS Field Service is more expensive than ServiceTitan.
Which software includes more/better features?
We've compared IFS Field Service Vs. ServiceTitan based on some of the most important and required Field Service features.
IFS Field Service: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contact Management, Contract Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Document Management, Workflow Rules & Management.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.
Target customer size
IFS Field Service Management is perfect for mid-sized and large field service organizations. The software is a valuable solution for companies of all dimensions as well as a range of kinds.