Compare Infinity and Infinity - Mar 2022

Shlomi LaviShlomi Lavi / Mar 05, 2022

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Bottom Line: Which is Better - Infinity or Infinity?

Infinity is more expensive to implement (TCO) than Infinity, and Infinity is rated with the same score (76/100) as Infinity (76/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

1Call Vs. 1Call

1Call: Quite frankly, we’re even impressed with the research findings. But that’s the type of company AMTELCO is, and that’s the type of company the 1Call Division is. We specialize in offering enterprise-wide communication solutions for healthcare organizations. 1Call has been, and will continue to be the leader in developing, implementing, and maintaini...

1Call: Quite frankly, we’re even impressed with the research findings. But that’s the type of company AMTELCO is, and that’s the type of company the 1Call Division is. We specialize in offering enterprise-wide communication solutions for healthcare organizations. 1Call has been, and will continue to be the leader in developing, implementing, and maintaini...

Who is more expensive? Infinity or Infinity?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infinity and Infinity.

Infinity price starts at $30,000 per license , On a scale between 1 to 10 Infinity is rated 6, which is similar to the average cost of Call Center software. Infinity price starts at $30,000 per license , When comparing Infinity to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: Infinity cost is around the same cost of Infinity.

Which software includes more/better features?

We've compared Infinity Vs. Infinity based on some of the most important and required Call Center features.

Infinity: Document Management, Data Center Management, Market Risk Management, Compliance , Quality management, Training, Knowledge Management.

Infinity: Document Management, Data Center Management, Market Risk Management, Compliance , Quality management.

Target customer size

Infinity's typical customers include: Small, medium and large size businesses, and Infinity's target customer size include: Small, medium and large size businesses.

Infinity

ITQlick rating
(4.7/5)

starts at $30,000 per license

Infinity is a fast growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. Infinity received a rating of 4.7 from ITQlick team. The software cost is consid...

Categories: Call Recording, IVR, Document Management, Call Center.

Infinity

ITQlick rating
(4.7/5)

starts at $30,000 per license

Infinity is a fast growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. Infinity received a rating of 4.7 from ITQlick team. The software cost is consid...

Categories: Call Recording, IVR, Document Management, Call Center, Feedback Management.

Compare specifications

Compare features

Infinity: 7 Features

Document Management
Data Center Management
Market Risk Management
Compliance
Quality management
Training
Knowledge Management

Infinity: 7 Features

Document Management
Data Center Management
Market Risk Management
Compliance
Quality management
Training
Knowledge Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Infinity
ITQlick rating
4.7/5
Score
76/100
Pricing
7.2/10
License pricing
$30,000 per license
Functionality
24
Compare
Infinity
ITQlick rating
4.7/5
Score
76/100
Pricing
7.2/10
License pricing
$30,000 per license
Functionality
24
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.