Compare Infinity and CenterWare Inbound - Mar 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Infinity or CenterWare Inbound?
Infinity is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than Infinity (76/100). Infinity offers users more features (7) than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
1Call Vs. Nuxiba Technologies
1Call: Quite frankly, we’re even impressed with the research findings. But that’s the type of company AMTELCO is, and that’s the type of company the 1Call Division is. We specialize in offering enterprise-wide communication solutions for healthcare organizations. 1Call has been, and will continue to be the leader in developing, implementing, and maintaini...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
Who is more expensive? Infinity or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infinity and CenterWare Inbound.
Infinity price starts at $30,000 per license , On a scale between 1 to 10 Infinity is rated 6, which is similar to the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Infinity is rated 6, which is similar to the average cost of Call Center software.
Bottom line: Infinity is more expensive than CenterWare Inbound.
Which software includes more/better features?
We've compared Infinity Vs. CenterWare Inbound based on some of the most important and required Call Center features.
Infinity: Document Management, Data Center Management, Market Risk Management, Compliance , Quality management, Training, Knowledge Management.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
Infinity's typical customers include: Small, medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.
CenterWare Inbound
CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare PricingCompare specifications
Infinity Specifications
ITQlick Score: | 76/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Call Center -> Infinity review |
Company: | 1Call |
Pricing: | starts at $30,000 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Infinity review, Infinity pricing, Infinity alternatives |
CenterWare Inbound Specifications
ITQlick Score: | 91/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Call Center -> CenterWare Inbound review |
Company: | Nuxiba Technologies |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Compare features
Infinity: 7 Features
CenterWare Inbound: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.