Infor Service - Top Competitors (Apr 2022)
Compare Pricing
| ITQlick Score: | 71/100 |
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| ITQlick Rating: |
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| Pricing: | 10/10 - high cost |
| Category: | Field Service -> Infor Service review -> Infor Service competitors |
| Ranking: | Ranked 184 out of 350 Field Service systems |
| Company: | Infor Global Solutions |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Infor Service review, Infor Service pricing guide |
Shlomi Lavi / updated: Apr 20, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Infor Service vs. Alternatives in 2024
Some of the major competitors for Infor Service Management are FieldAware and Odyssee FSM Software.FieldAware is a service management solution that is deployed via the cloud and is accessible via mobile devices by service technicians. The product can be integrated with multiple third party applications using its open APIs, and customers can log requests and track status using its online portals. Its main features include service estimation and quotes, as well as service order management & scheduling. The product can also handle customer invoicing and payment through its integrated accounting system.
Infor Service Management on the other hand is part of the Infor Enterprise suite of applications. It provides additional options that include sales management for service prospect development, collaboration tools to better engage with customers over service requirements, as well as document management to handle service contracts & warranties. There are also forecasting tools to better manage spare parts inventory to meet expected maintenance demand.
Then there is Odyssee FSM Software which is offered in the cloud and includes integrated GPS tracking for technician devices for location analysis and intelligent service order routing. These technicians can also access the system remotely, monitor schedules and update status, as well as accept mobile payments and electronic signatures for completed work. The software also includes business analytic tools to monitor service performance and customer satisfaction levels against business defined KPIs.
Infor Service Management on the other hand supports RFID for inventory tracking to monitor spare parts availability in real time. Additionally there is an integrated call center to manage customer service requests.
Infor Service alternatives - for small & large Business
Here are the top 4 alternatives to Infor Service that are worth checking out: Jobber for SMBs, HouseCall Pro for large size business, Dispatch for growing companies, and Kickserv for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.