Compare Infor Service and Infor Service - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Infor Service or Infor Service?

Infor Service is more expensive to implement (TCO) than Infor Service, and Infor Service is rated with the same score (71/100) as Infor Service (71/100). Both tools offer the same amount of features.

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Infor Global Solutions Vs. Infor Global Solutions

Infor Global Solutions: Infor Global Solutions is a privately held U.S. software company that specializes in enterprise software ranging from financial systems and resource planning (ERP) to supply chain and customer relationships.

Infor Global Solutions: Infor Global Solutions is a privately held U.S. software company that specializes in enterprise software ranging from financial systems and resource planning (ERP) to supply chain and customer relationships.

Who is more expensive? Infor Service or Infor Service Management?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infor Service and Infor Service Management.

Infor Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Infor Service Management is rated 10, which is much higher than the average cost of Field Service software. Infor Service Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Infor Service Management is rated 10, which is much higher than the average cost of Field Service software.

Bottom line: Infor Service cost is around the same cost of Infor Service Management.

Which software includes more/better features?

We've compared Infor Service Vs. Infor Service based on some of the most important and required Field Service features.

Infor Service: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Customer Survey, Mobile Integration, Rules/Workflows, Scheduling, Self Service Portal, Service Level Agreements, Campaign Dashboard.

Infor Service Management: Asset Management, Customer Survey, Mobile Integration, Rules/Workflows, Scheduling.

Target customer size

Infor Service Management system is best for the service industry, but the software can also be implemented and used in any industry, including industries in industrial manufacturing, aerospace and defense, automotive, hospitality, distribution, technology, healthcare, food, fashion, and the public sector. Infor Service Management system is best for the service industry, but the software can also be implemented and used in any industry, including industries in industrial manufacturing, aerospace and defense, automotive, hospitality, distribution, technology, healthcare, food, fashion, and the public sector.