Compare IntelliResponse Virtual Agent and Pipedrive - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - IntelliResponse Virtual Agent or Pipedrive?

IntelliResponse Virtual Agent is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than IntelliResponse Virtual Agent (77/100). Pipedrive offers users more features (4) than IntelliResponse Virtual Agent (0). There is a clear winner in this case and it is Pipedrive!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

IntelliResponse Systems Inc. Vs. Pipedrive

IntelliResponse Systems Inc.: IntelliResponse is the world’s leading provider of virtual agent technology solutions for the enterprise. We create profitable online conversations for our private and public sector customers around the world. Some of the world’s most recognized corporate brands and public institutions trust their customer experience management needs to IntelliRes...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? IntelliResponse Virtual Agent or Pipedrive?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IntelliResponse Virtual Agent and Pipedrive.

IntelliResponse Virtual Agent accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 IntelliResponse Virtual Agent (VA) is rated 8, which is higher than the average cost of CRM software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: IntelliResponse Virtual Agent is more expensive than Pipedrive.

Which software includes more/better features?

We've compared IntelliResponse Virtual Agent Vs. Pipedrive based on some of the most important and required CRM features.

IntelliResponse Virtual Agent: We are still working to collect the list of features for IntelliResponse Virtual Agent.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

The software is a viable product for businesses of all sizes and a wide range of types. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.



IntelliResponse Virtual Agent

ITQlick rating
(2.8/5)

IntelliResponse Virtual Agent is a web based help desk solution for businesses of all sizes. Its capabilities include customer survey, ticketing, self service portal, and others. The software was design...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management.

Pipedrive

ITQlick rating
(4.6/5)

starts at $9.90 per user/month

Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...

Categories: Casino CRM, Channel Management, Customer Relationship Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

IntelliResponse Virtual Agent: 0 Features

We are working to collect the list of features

Pipedrive: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
IntelliR...
ITQlick rating
2.8/5
Score
77/100
Pricing
9.6/10
License pricing
Pricing not available
Functionality
11
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.