Shlomi Lavi / May 14, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
ServiceDesk Plus Standard Edit is more expensive to implement (TCO) than Kaseya VSA, and Kaseya VSA is rated higher (85/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than Kaseya VSA (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Kaseya: It may seem a bit odd, almost contradictory, for Kaseya to feature an About Us section when everything we do is really about you, not us in the least. Granted, without our IT automation software, your success might not be quite so certain or come so easily, but Kaseya can only take part of the credit.
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kaseya VSA and ServiceDesk Plus Standard Edit.
Kaseya VSA price starts at $1,100 per year , On a scale between 1 to 10 Kaseya VSA is rated 2, which is much lower than the average cost of Help Desk software. ServiceDesk Plus Standard Edit price starts at $495 per year , When comparing ServiceDesk Plus Standard Edit to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: ServiceDesk Plus Standard Edit is more expensive than Kaseya VSA.
We've compared Kaseya VSA Vs. ServiceDesk Plus Standard Edit based on some of the most important and required Help Desk features.
Kaseya VSA: We are still working to collect the list of features for Kaseya VSA.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal.
Kaseya VSA system is designed to provide assistance to start-ups, small businesses (1-20 employees), mid-sized companies (10-100 employees), and large enterprises (100+ employees) in the Information and Technology (IT) and Systems Management industry, mainly those businesses engaging in the field of auditing, asset management, help desk and IT. ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients.
starts at $1,100 per year
Kaseya VSA is an IT Systems Management software designed to provide assistance to any forms of businesses, thanks to the fully integrated IT management system. Through this, users are empowered to make huge imp...
Compare Pricingstarts at $495 per year
ServiceDesk Plus Standard Edition is a software that enhances IT support to clients, as well as the management of tickets and technicians. It is free to use to up to 5 technicians. Clients can be assured that p...
Compare Pricing| ITQlick Score: | 85/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> Kaseya VSA review |
| Company: | Kaseya |
| Pricing: | starts at $1,100 per year |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Kaseya VSA review, Kaseya VSA pricing, Kaseya VSA alternatives |
| ITQlick Score: | 76/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | IT Management -> ServiceDesk Plus Standard Edit review |
| Company: | ManageEngine |
| Pricing: | starts at $495 per year |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | ServiceDesk Plus Standard Edit review, ServiceDesk Plus Standard Edit pricing, ServiceDesk Plus Standard Edit alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.