Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - KMS Lighthouse or Freshsales?
KMS Lighthouse is more expensive to implement (TCO) than Freshsales, and Freshsales is rated higher (93/100) than KMS Lighthouse (79/100).
Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
KMS lighthouse Vs. FRESHDESK INC.
KMS lighthouse: ...
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
Who is more expensive? KMS Lighthouse or Freshsales?
The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KMS Lighthouse and Freshsales.
KMS Lighthouse price starts at $25 per user/month , On a scale between 1 to 10 KMS Lighthouse is rated 6, which is similar to the average cost of Knowledge Management software. Freshsales price starts at $15 per user/month , When comparing Freshsales to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.
Bottom line: KMS Lighthouse is more expensive than Freshsales.
Which software includes more/better features?
We've compared KMS Lighthouse Vs. Freshsales based on some of the most important and required Knowledge Management features.
KMS Lighthouse: We are still working to collect the list of features for KMS Lighthouse.
Freshsales: We are still working to collect the list of features for Freshsales.
Target customer size
KMS Lighthouse's typical customers include: Small businesses and start ups, The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing.