Compare KMS Lighthouse and InTouch - Feb 2023

Shlomi LaviShlomi Lavi / Feb 27, 2023

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Bottom Line: Which is Better - KMS Lighthouse or InTouch?

KMS Lighthouse is more expensive to implement (TCO) than InTouch, and InTouch is rated higher (91/100) than KMS Lighthouse (79/100). InTouch offers users more features (3) than KMS Lighthouse (0). There is a clear winner in this case and it is InTouch!

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

KMS lighthouse Vs. Customers Really Matter Ltd

KMS lighthouse: ...

Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...

Who is more expensive? KMS Lighthouse or InTouch?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KMS Lighthouse and InTouch.

KMS Lighthouse price starts at $25 per user/month , On a scale between 1 to 10 KMS Lighthouse is rated 6, which is similar to the average cost of Knowledge Management software. InTouch price starts at $368.74 per user/month , When comparing InTouch to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.

Bottom line: KMS Lighthouse is more expensive than InTouch.

Which software includes more/better features?

We've compared KMS Lighthouse Vs. InTouch based on some of the most important and required Knowledge Management features.

KMS Lighthouse: We are still working to collect the list of features for KMS Lighthouse.

InTouch: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

KMS Lighthouse's typical customers include: Small businesses and start ups,

InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments.



KMS Lighthouse

ITQlick rating
(4.5/5)

starts at $25 per user/month

KMS Lighthouse is an on-premise and cloud-hosted customer relationship system that incorporates contact center knowledge and sales management tools in a single platform. The software solution enables customer c...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management.

InTouch

ITQlick rating
(3/5)

starts at $368.74 per user/month

InTouchCRM software is a cloud-hosted sales and marketing software system which integrates email marketing with all traditional CRM features like sales deal management, contact management, calendar sharing, mar...

Categories: Customer Relationship Management, Retail & POS.

Compare specifications

Compare features

KMS Lighthouse: 0 Features

We are working to collect the list of features

InTouch: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
KMS Ligh...
ITQlick rating
4.5/5
Score
79/100
Pricing
7.4/10
License pricing
$25 per user/month
Functionality
14
Compare
InTouch
ITQlick rating
3/5
Score
91/100
Pricing
3.6/10
License pricing
$368.74 per user/month
Functionality
5
Yext
ITQlick rating
3.3/5
Score
91/100
Pricing
6.4/10
License pricing
$199 per year
Functionality
3
Review
Compare
KnowledgeOwl
ITQlick rating
4.7/5
Score
89/100
Pricing
2/10
License pricing
$79 per month
Functionality
7
Lessons
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$8 per user/month
Functionality
15

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.