Compare KnowledgeOwl and Helpjuice - Jun 2022

Shlomi LaviShlomi Lavi / Jun 26, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - KnowledgeOwl or Helpjuice?

Helpjuice is more expensive to implement (TCO) than KnowledgeOwl, and KnowledgeOwl is rated higher (89/100) than Helpjuice (83/100).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

KnowledgeOwl Vs. Helpjuice

KnowledgeOwl: KnowledgeOwl provides knowledge base software for small business to create both external and internal knowledge bases.

Helpjuice: Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without havin...

Who is more expensive? KnowledgeOwl or Helpjuice?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KnowledgeOwl and Helpjuice.

KnowledgeOwl price starts at $79 per month , On a scale between 1 to 10 KnowledgeOwl is rated 2, which is much lower than the average cost of Knowledge Management software. Helpjuice price starts at $120 per month , When comparing Helpjuice to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.

Bottom line: KnowledgeOwl cost is around the same cost of Helpjuice.

Which software includes more/better features?

We've compared KnowledgeOwl Vs. Helpjuice based on some of the most important and required Knowledge Management features.

KnowledgeOwl: We are still working to collect the list of features for KnowledgeOwl.

Helpjuice: We are still working to collect the list of features for Helpjuice.

Target customer size

KnowledgeOwl's typical customers include: Small, medium and large size businesses, and Helpjuice's target customer size include: SMBs.



KnowledgeOwl

ITQlick rating
(4.7/5)

starts at $79 per month

KnowledgeOwl is a cloud-based knowledge management software that enables its users to create a custom internal knowledge base for their operations.

Categories: Content Management, Document Management, Help Desk, Team Collaboration.

Helpjuice

ITQlick rating
(4.7/5)

starts at $120 per month

Helpjuice is a cloud-based knowledge management software that allows managers to build custom search engines for knowledge base from scratch and observe users search behavior.

Categories: Data Analysis Tools, CRM, Complaint Management, Customer Loyalty, Customer Success.

Compare specifications

Compare features

KnowledgeOwl: 0 Features

We are working to collect the list of features

Helpjuice: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
KnowledgeOwl
ITQlick rating
4.7/5
Score
89/100
Pricing
2/10
License pricing
$79 per month
Functionality
7
Compare
Helpjuice
ITQlick rating
4.7/5
Score
83/100
Pricing
2/10
License pricing
$120 per month
Functionality
10
Yext
ITQlick rating
3.3/5
Score
91/100
Pricing
6.4/10
License pricing
$199 per year
Functionality
3
Review
Lessons
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$8 per user/month
Functionality
15
AnswerDash
ITQlick rating
4.7/5
Score
84/100
Pricing
2/10
License pricing
$10 per license
Functionality
4

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.