Compare KSS Call and nextiva app - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - KSS Call or nextiva app?

KSS Call is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than KSS Call (59/100). nextiva app offers users more features (16) than KSS Call (0). There is a clear winner in this case and it is nextiva app!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Kelmar Software Sales Ltd Vs. Nextiva

Kelmar Software Sales Ltd: Kelmar Software is an international supplier of integrated call recording, call management, CTI and call centre solutions that help reduce costs, improve operational efficiency, deliver compliance and provide essential management information.

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? KSS Call or Nextiva Hosted Call Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KSS Call and Nextiva Hosted Call Center.

KSS Call accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 KSS Call Manager is rated 4, which is lower than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: KSS Call is more expensive than Nextiva Hosted Call Center.

Which software includes more/better features?

We've compared KSS Call Vs. nextiva app based on some of the most important and required Call Center features.

KSS Call: We are still working to collect the list of features for KSS Call.

Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

KSS Call's typical customers include: SMBs, Nextiva is ideal for little firms and also large call facilities.