Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - nextiva app or KSS Call?
KSS Call is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than KSS Call (59/100). nextiva app offers users more features (16) than KSS Call (0). There is a clear winner in this case and it is nextiva app!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. Kelmar Software Sales Ltd
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Kelmar Software Sales Ltd: Kelmar Software is an international supplier of integrated call recording, call management, CTI and call centre solutions that help reduce costs, improve operational efficiency, deliver compliance and provide essential management information.
Who is more expensive? nextiva app or KSS Call Manager?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nextiva app and KSS Call Manager.
nextiva app price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. KSS Call Manager accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: KSS Call Manager is more expensive than nextiva app.
Which software includes more/better features?
We've compared nextiva app Vs. KSS Call based on some of the most important and required Call Center features.
nextiva app: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base.
KSS Call Manager: We are still working to collect the list of features for KSS Call Manager.
Target customer size
Nextiva is ideal for little firms and also large call facilities. and KSS Call Manager's target customer size include: SMBs.