Compare Marchex and CallSource - Apr 2022

Shlomi LaviShlomi Lavi / Apr 04, 2022

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Bottom Line: Which is Better - Marchex or CallSource?

Marchex is more expensive to implement (TCO) than CallSource, and CallSource is rated higher (74/100) than Marchex (62/100).

Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Marchex Vs. CallSource

Marchex: Marchex is a mobile advertising technology company. The company provides a suite of products and services for businesses that depend on consumer phone calls to drive sales.

CallSource: CallSource, the originator of call tracking systems and services, ignited an industry with its founding in 1991. The company’s wide variety of innovations and award-winning solutions continue to redefine the future of call tracking while paving new ways for businesses to recapture sales opportunities.

Who is more expensive? Marchex or CallSource?

The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Marchex and CallSource.

Marchex price starts at $500 per month , On a scale between 1 to 10 Marchex is rated 6, which is similar to the average cost of Call Tracking software. CallSource price starts at $17 per user/month , When comparing CallSource to its competitors, the software is rated 6 - similar to the average Call Tracking software cost.

Bottom line: Marchex cost is around the same cost of CallSource.

Which software includes more/better features?

We've compared Marchex Vs. CallSource based on some of the most important and required Call Tracking features.

Marchex: We are still working to collect the list of features for Marchex.

CallSource: We are still working to collect the list of features for CallSource.

Target customer size

Marchex's typical customers include: Small, medium and large size businesses, and CallSource's target customer size include: SMBs.

Marchex

ITQlick rating
(3.8/5)

starts at $500 per month

Marchex is cloud based call analytics and call tracking solution that is designed to help businesses attribute phone calls to the media, or channel, get advance conversation analytics and block unwanted calls.

Categories: CRM, Marketing, Call Tracking.

CallSource

ITQlick rating
(3.5/5)

starts at $17 per user/month

Callsource software is a cloud-based reputation management software made for all business scopes. It provides cutting-edge call-tracking tools that help users to gather business intelligence relating to their c...

Categories: Customer Relationship Management, Marketing, Call Tracking.

Compare specifications

Compare features

Marchex: 0 Features

We are working to collect the list of features

CallSource: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Marchex
ITQlick rating
3.8/5
Score
62/100
Pricing
7/10
License pricing
$500 per month
Functionality
3
Compare
CallSource
ITQlick rating
3.5/5
Score
74/100
Pricing
6.8/10
License pricing
$17 per user/month
Functionality
3
Convirza
ITQlick rating
4/5
Score
85/100
Pricing
6.4/10
License pricing
$69 per month
Functionality
3
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Call Tra...
ITQlick rating
4.5/5
Score
81/100
Pricing
3/10
License pricing
$37 per month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.