Compare Masergy UCaaS and jive communications - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Masergy UCaaS or jive communications?

Masergy UCaaS is more expensive to implement (TCO) than jive communications, and jive communications is rated higher (93/100) than Masergy UCaaS (79/100). Masergy UCaaS offers users more features (5) than jive communications (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Masergy Vs. JIVE

Masergy: Masergy owns and operates the largest independent global cloud networking platform, delivering fully-managed global hybrid networks, advanced managed security and cloud unified communication solutions to enterprises. We began disrupting the enterprise IT ecosystem in 2001 and never looked back. We are a company comprised of industry firsts. From o...

JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.

Who is more expensive? Masergy UCaaS or jive communications?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Masergy UCaaS and jive communications.

Masergy UCaaS accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Masergy UCaaS is rated 2, which is much lower than the average cost of VoIP software. jive communications price starts at $18.95 per user/month , When comparing jive communications to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Masergy UCaaS cost is around the same cost of jive communications.

Which software includes more/better features?

We've compared Masergy UCaaS Vs. jive communications based on some of the most important and required VoIP features.

Masergy UCaaS: Chat, Call Recording, Call Center, VoIP, Internet Fax.

jive communications: Customer Service, Sales Automation, Social Media.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment.