Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Dynamics 365 or Epicor ERP?
Epicor ERP is more expensive to implement (TCO) than Dynamics 365, and Dynamics 365 is rated higher (95/100) than Epicor ERP (77/100). Dynamics 365 offers users more features (16) than Epicor ERP (5). There is a clear winner in this case and it is Dynamics 365!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Microsoft Vs. Epicor
Microsoft:
Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
Epicor: Epicor® has a new way of approaching how enterprise resource planning(or ERP systems) and business software solutions are designed, developed, and deployed. We’ve changed the way ERP software is used to maximize productivity across your business . ERP can inspire your company to innovate your business so you can deliver inspiration to your customer...
Who is more expensive? Dynamics 365 or Epicor ERP?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dynamics 365 and Epicor ERP.
Dynamics 365 price starts at $65 per user/month , On a scale between 1 to 10 Microsoft Dynamics CRM is rated 4, which is lower than the average cost of CRM software. Epicor ERP price starts at $175 per user/month , When comparing Epicor ERP to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: Epicor ERP is more expensive than Dynamics 365.
Which software includes more/better features?
We've compared Dynamics 365 Vs. Epicor ERP based on some of the most important and required CRM features.
Dynamics 365: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration, CRM Integration, ERP Integration, Multi-Language.
Epicor ERP: Mobile Access, Warehouse Management, Billing & Invoicing, Inventory Management Module, Inventory Management.
Target customer size
Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever. Customers of the software include businesses of all sizes and types.