Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - MyPBX or SolarWinds Service Desk?
SolarWinds Service Desk is more expensive to implement (TCO) than MyPBX, and SolarWinds Service Desk is rated higher (94/100) than MyPBX (82/100). SolarWinds Service Desk offers users more features (18) than MyPBX (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
VOIPITS INC Vs. Samanage
VOIPITS INC: VOIPITS INC. A small business helping other small business. VOIPITS is based in Toronto and provides full phone, information technology, and web solutions to other small businesses.
Recently we have expanded our offerings to include virtual phone numbers and full hosted PBX solutions to businesses worldwide. We also offer Canadian businesses high ...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? MyPBX or SolarWinds?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for MyPBX and SolarWinds.
MyPBX price starts at $33.25 per PBX/month , On a scale between 1 to 10 MyPBX is rated 2, which is much lower than the average cost of VoIP software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: SolarWinds is more expensive than MyPBX.
Which software includes more/better features?
We've compared MyPBX Vs. SolarWinds Service Desk based on some of the most important and required VoIP features.
MyPBX: We are still working to collect the list of features for MyPBX.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
MyPBX's typical customers include: SMBs, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.