Compare SolarWinds Service Desk and MyPBX - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or MyPBX?
SolarWinds Service Desk is more expensive to implement (TCO) than MyPBX, and SolarWinds Service Desk is rated higher (94/100) than MyPBX (82/100). SolarWinds Service Desk offers users more features (18) than MyPBX (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. VOIPITS INC
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
VOIPITS INC: VOIPITS INC. A small business helping other small business. VOIPITS is based in Toronto and provides full phone, information technology, and web solutions to other small businesses. Recently we have expanded our offerings to include virtual phone numbers and full hosted PBX solutions to businesses worldwide. We also offer Canadian businesses high ...
Who is more expensive? SolarWinds Service Desk or MyPBX?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and MyPBX.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. MyPBX price starts at $33.25 per PBX/month , When comparing MyPBX to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk is more expensive than MyPBX.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. MyPBX based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
MyPBX: We are still working to collect the list of features for MyPBX.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. and MyPBX's target customer size include: SMBs.
MyPBX
starts at $33.25 per PBX/month
MyPBX is a communication management software for businesses to resolve sophisticated communication needs. The software allows the optimal connection of employees and customers regardless of their locations, rou...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
MyPBX Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | VoIP -> MyPBX review |
Company: | VOIPITS INC |
Pricing: | starts at $33.25 per PBX/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | MyPBX review, MyPBX pricing, MyPBX alternatives |
Compare features
SolarWinds Service Desk: 18 Features
MyPBX: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.